NEC3: how to write the TSC Service Information

NEC3: how to write the TSC Service Information
  • Publish Date: 01/04/2013 17:44:04
  • Publisher: Thomas Telford
  • Page Size: 297 x 210
  • Number of Pages: 42
This guide is written to help users to produce Service Information for the NEC3 Term Service Contract (TSC). Good quality Service Information is vital to achieving better outcomes for service contracts, and reducing misunderstandings and disputes. 
Service Information should be prepared with individual service requirements and the operation of the TSC in mind. 
Construction Clients' Board endorsement of NEC3
The Construction Clients' Board (formerly Public Sector Clients' Forum) recommends that public sector organisations use the NEC3 contracts when procuring construction.
Standardising use of this comprehensive suite of contracts should help to deliver efficiencies across the public sector and promote behaviours in line with the principles of Achieving Excellence in Construction.
Facilities Management Board support for the NEC3 Term Service Contracts 
The Facilities Management Board of the Cabinet Office UK recognises that the NEC3 Term Services Contracts support good practice in FM Procurement in the public sector.
BIFM supports the NEC3 Term Service Contracts.
Copyright Policy

Users should note that the NEC Forms of Contract are protected by copyright and may not be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical or photocopying, recording or otherwise, without the prior permission of the copyright owner. However, Contract Data forms may be reproduced for the purpose of obtaining tenders, awarding and administering contracts.

Likewise, plagiarising any copyrighted document is illegal. For users seeking to prepare their own bespoke contracts based on the NEC Forms of Contract, please contact NEC at to discuss and obtain a copyright licence.



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• Foreword 
• Preface 
• Acknowledgements
Chapter 1- Introduction

Chapter 2- The status of Service Information 
• The function of Service Information 
• The relationship between Service Information and Contract Data 
• The relationship between Service Information and Affected Property 
• The relationship between Service Information and Price List 
• Service Information as a contract document
Chapter 3- Drafting Service Information 
• Incorporation of standard specifications 
• Health and safety information 
• General drafting advice
Chapter 4- TSC references to Service Information
Chapter 5- Employer’s Service Information 
• Example Service Information structure 
• Guidance and checklist
Chapter 6- Service Information provided by the Contractor for his plan

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