Getting it Right: Managing the NEC4 Facilities Management Contract

Getting it Right: Managing the NEC4 Facilities Management Contract
This workshop covers the key obligations and procedures for managing a NEC4 Facilities Management Contract (FMC) including providing practical guidance on how to implement procedures. The workshop provides clarity on how to manage a NEC4 FMC and maximise contract success.

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Having a clear understanding of the key obligations and procedures in a NEC contract has long been recognised to be fundamental to the successful delivery of any contract. Echoing good practice in managing NEC procedures will ensure that your NEC contract achieves successful outcomes.

This workshop covers the key obligations and procedures for managing a NEC4 Facilities Management Contract (FMC) including providing practical guidance on how to implement procedures. The workshop provides clarity on how to manage a NEC4 FMC and maximise contract success.

This training course starts at 09:00 and finishes at 17:00 with regular breaks planned throughout the session. All timings, except the start time, are approximate and may be adjusted to suit natural breaks in the lesson.

The format of the course is working in small groups on case studies, which reflect various situations in a facilities management contract. These are written to cover the key obligations of the parties and the contract procedures for managing a NEC4 FMC.

At the end of the course participants should be able to:

  • Apply the key procedures of the contract, including early warnings and compensation events
  • Understand the new approaches of the FMC for ordering work, the Service Orders and Project Orders; and the role of the Performance Table
  • Be more confident and effective in fulfilling the role of the Service Manager or Service Provider
  • Understand how the contract document itself is structured and know their way around it

The workshop is aimed at those who are managing an NEC4 FMC contract. It is designed as a second module to the Introduction to the NEC4 Facilities Management Contract (FMC) course, which has explained the principles, strategy, and contract details of the contract. This course then develops the procedures for managing the contract. It will also be of value to delegates who, while they have not been on the “Introduction” course, have experience of NEC contracts (particularly an FMC or TSC) or are currently managing one as the Service Manager and wish to understand better its procedures.

Apart from Service Managers and their team members, this course is also of value to Service Providers to understand their roles and how the procedures affect them. Senior management from all parties, cost consultants and procurement teams may find it beneficial in understanding how the contracts will be managed.

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