Frequently Asked Questions

How do I install a LockLizard viewer?
The LockLizard exe file will be sent to you upon purchase of your digital contract. If you have not received that, you can download it via your MyNEC account. Simply navigate to your MyNEc page, go to your "My Digital Contract" page and then click on the LockLizard viewer link to download the exe file.
To install lockLizard successfully, kindly ensure that you follow the steps specified on your installation email or on the LockLizard viewer page. 
If you are still having difficulty installing locklizard viewer, please contact us at or +44(0)2076652446.

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