Frequently Asked Questions
Common issues should be discussed and reviewed at senior level. Looking at a programme level, issues which arise consistently across different projects may be identified and dealt with appropriately.
Where an overstatement or understatement is identified, you should always expect to see an explanation for the reason behind that mis-statement. There should also be an offer of follow-up work to make sure that it will not happen again and that any overcharges have been taken out of future applications.