NEC3: Effective Management of the CCS FM Framework

Select a Training Format

Click on one of the training format options below to book your training. Select 'classroom' to view and book a place on a scheduled NEC course date and location, select 'online' for online training, or select 'in-house' to enquire about training tailored for your organisation.

This course is currently not scheduled. Please register your interest below:

Your Details

Waiting List Course




If your organisation has specific time, location, and learning and development objectives, we can tailor this programme to suit your needs.

To discuss the tailored training options available to you with one of our In-house training account managers, fill out the enquiry form below or call +44 (0)20 7665 2446

Your Details


This is a one-day workshop covering the practicalities of applying the management processes that are an essential part of the CCS FM Framework. The delegates will be provided with invaluable practical guidance on managing an CCS FM Framework contract.

This workshop is highly recommended for all involved in working with the CCS FM Framework including Employers and their consultants, Service Managers, Contractors and their supply chain and other professionals or organisations who are involved.


The Crown Commercial Services (CCS) is responsible for improving government commercial and procurement activity, advising the organisations and bodies that it regulates on best practice in these areas.

CCS and NEC have shared an MOU since 2014, through which CCS uses NEC3 to set its frameworks for best practice in procurement. In return, NEC offers guidance, support and easy access to its services on procurement for all CCS-regulated organisations and bodies.

Building on this, NEC and CCS have worked in partnership to produce a new training programme that is tailored to specific CCS contracting frameworks and designed for those who are new to using the NEC3 Term Service Contract (TSC).

The TSC has been developed for the appointment of a supplier for a period of time to manage and provide a service. This programme is intended to guide facilities and asset management professionals within public sector organisations into the provisions of the TSC.

Why enrol?

  • Be clear on when and how to apply the TSC in your organisation
  • Be able to prepare tender documents using the TSC using CCS frameworks
  • Understand important TSC clauses, particularly early warnings, plan, Risk Register, communications and compensation events
  • Comprehend roles and responsibilities of key parties
  • Apply the CCS FM Framework in practice and to resolve problems and be able to instruct tasks with confidence
  • Benefit from interactive teaching, group work and case studies that will inform your learning
  • Reach an assessed standard of knowledge and progress towards accredited status as an NEC3 TSC specialist


Peer reviewed training courses delivered by NEC experts and industry specialists on scheduled dates and locations across the country. Ideal for those looking for NEC knowledge exchange with other users in an interactive learning environment.


Our training programmes, tailored to your requirements. Ideal for organisations with specific time, location, and learning and development objectives.


The programme comprises of three parts:

Preparatory Familiarisation

It is recommended that all delegates attending this course spend some time becoming familiar with the CCS FM Framework.

Preparatory Online Learning: Introduction to the Term Service Contract (TSC)

This online module, along with the embedded assessments must be completed before you can attend the classroom training sessions

This online training course is a reduced functionality versions of course available as a standalone product. It is included within this programme to provide you with an opportunity to gain an understanding of the TSC and the terminology and processes it contains.

You will only have access to it for one month. There will also be no access to the digital views of the contract which normally accompany these courses. If you require longer access to the materials, you will need to purchase the full online product, linked below:

Introduction to the TSC Online Full Module

Classroom Workshop:

The one day classroom based workshop session will cover the practicalities of applying the management processes that are an essential part of the CCS FM Framework. You will be provided with invaluable practical guidance on managing an CCS FM Framework contract.

It will build upon the online module and show how the principles and practice of the TSC are applied effectively under the CCS FM Framework.

Learning Objectives
At the end of the course participants should be able to:
  • Use the important CCS FM Framework clauses and processes in particular those concerned with early warnings, the plan, the Risk Register, payment, communication and compensation events
  • Apply the CCS FM Framework in practice and to resolve problems
  • Work effectively with the Term Service Contract, knowing when and how to apply it
  • Enhance relationships with supply chains
  • Establish CCS-approved frameworks for best practice within their organisations
Who Should Attend?

This course is intended for facilities management and maintenance professionals working for public sector suppliers looking for an Introduction to the NEC3 TSC and clarity on CCS frameworks. Delegates will include:

  • Service Managers
  • Facilities managers
  • Asset managers
  • Maintenance managers
  • Estates managers
  • Planners
  • Consultants
  • Contractors and their supply chain
Included in the Fee

Delegates should bring a copy of the CCS FM Framework with them.

In-House programme:
Fees and particulars for this option, tailored to suit your specific requirements, are available upon request. Select the In-house icon above for further details.

This website uses cookies, so that we can provide you with the best user experience.
By continuing to use this website, you are giving consent to cookies being used.
To find out more about which cookies we use and how you can manage them, please see our Cookie Policy