Introduction to the NEC3 Term Service Contract (TSC)

Introduction to the NEC3 Term Service Contract (TSC)
The Term Service Contract (TSC) has been developed for the appointment of a supplier for a period of time to manage and provide a service. This useful course is intended for clients and their supply chains to understand the provisions of the TSC to enhance their relationships and benefit their businesses.

You can book up to delegates online. If you wish to add more delegates you will need our Corporate solutions

Pick a location
Pick a start date

There are no dates available for your selected format. Please complete the waitlist below to be informed when we add new dates for this course.

Join Waitlist

The date you have selected is currently full. Please complete the waitlist form below to be informed if a space becomes available. Alternatively select a different date or location.

Join Waitlist

Your live facilitation date is

You have chosen Virtual training, on 8th April 2021

This course runs over days. They may not be on consecutive days.
Your days to attend are:
This is a one day course
This course runs from local time
This course is delivered in
Add to calendar


Get this for with Platinum/Gold Users' Group Membership

Why enrol?

  • Be clear on when to use the TSC
  • Be able to prepare tender documents and appraise tenders
  • Understand important TSC clauses, particuarly Early Warnings, Plan, Risk Register, Communications and Compensation Events
  • Comprehend roles and responsibilities of key parties
  • Be able to instruct tasks
  • Confidently apply your NEC3 TSC knowledge in practice

[PRE-REQUISITE] NEC online learning module review
Recap of main points covered in Introduction to NEC3 online learning module: Prior to attending this training course, you will need to complete the short 40-60 minutes online module: Introduction to NEC3.

Details will be forwarded with your joining instructions two weeks prior to the course start date.

Sessions begin at 9:00 and finish at 17:00. Morning and afternoon coffee breaks and lunch are included in the programme.

The TSC system and contract strategy - the Options

  • When should the TSC be used?
  • The main and secondary Options that can be chosen
  • Other documents that need to be produced

General provisions and the Contractor's main responsibilities

  • Mutual trust and co-operation
  • Identified and defined terms
  • Communications
  • Role of the Service Manager and Contractor
  • Early warnings

Time, testing and Defects

  • When the service starts
  • How defective work is managed


  • How payments are calculated
  • When payments are made

Compensation Events

  • What are Compensation Events?
  • How are Compensation Events managed?

Use of equipment, Plant and Materials

  • Title and the management of equipment, Plant and Materials

Risks and Insurance

  • Risk within the TSC
  • Insurance provisions within the TSC

Termination and Dispute Resolution

  • Termination and Dispute Resolution processes

Summary and open forum

This introductory training programme is ideal for all involved in the provision of term services including:

  • Clients
  • Service Managers
  • Planners
  • Consultants
  • Contractors and their supply chain

Your details

Waiting list course