NEC4 ECC PMA to TSC Service Manager Accreditation Extension
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How do you build your expertise from project manager to service manager?
If you are an accredited ECC project manager, now it's time to extend your capability into service-based delivery with the NEC4 ECC PMA to TSC Service Manager Accreditation Extension course.
This course is designed to bridge the gap between ECC and TSC, giving you practical insight into the Service Manager role, key contract processes, and how to apply your existing project experience in a service environment.
As asset management and long-term service contracts become increasingly important across infrastructure and public sector work, TSC knowledge is a powerful next step in your NEC4 journey.
Specifications
DURATION One Day, Virtual | ASSESSMENT Online multiple-choice question paper |
ENTRY REQUIREMENT NEC4 ECC Accredited Project Manager, Hong Kong only | ACCREDITATION NEC AccSM |
What is the NEC4 Term Service Contract (TSC)?
The NEC4 Term Service Contract (TSC) is the main term service contract in the NEC4 suite of collaborative, flexible and clearly written contracts for built environment procurement. It is used to appoint a contractor over a fixed period to provide an ongoing maintenance, repair or other service on an operational asset, including one-off tasks.
What will you learn?
- The key differences between ECC and TSC contracts
- How to apply your project management experience to the management of service contracts
- Practical insight into the Service Manager role under NEC4 TSC
- Real-world examples and guidance on moving beyond project delivery to service management
Why does this accreditation matter?
- Gain another official NEC Accreditation from the creators of the NEC suite
- Demonstrate verified expertise across multiple NEC contract forms
- Strengthen your professional profile with employers and clients
- Join more than 19,000 professionals accredited through NEC training and listed on the NEC Accreditation Register
Who is this course for?
This course is only for NEC4 ECC Accredited Project Managers in Hong Kong who want to expand their capability and achieve NEC4 TSC Accredited Service Manager status.
What does the programme cover?
This training course starts at 09:00 and finishes at 17:00, plus a lunch break. All timings, except the start time, are approximate and may be adjusted to suit natural breaks in the day.
Session 1: Overview of NEC4 TSC
Session 2: Using the TSC
- This session covers the contract strategy; main and secondary Options that can be chosen and the other contract documents that need to be produced. It will also outline the difference between defined and identified terms, their significance in the contract and the contract data and how they should be used.
Session 3: Managing the contract - the TSC processes
View all 9 sub-topics
- 3.1 - General provisions. This session will look at the general techniques that are used to manage the contract including mutual trust and co-operation, communications, the role of the Service Manager and early warnings. The Scope of service and the difference between the Client’s Scope and the Contractor’s Scope. It will also outline the difference between defined and identified terms, their significance in the contract and the Contract Data and how they should be used.
- 3.2 - Contractor’s main responsibilities. This session outlines Contractor’s main responsibilities and covers how the services are defined, the Operational Requirements, the Contractor’s design and key people and subcontracting.
- 3.3 - Time. This session looks at the Service Period, the importance of the Accepted Plan and how this is used and revised to help manage delivery.
- 3.4 - Quality management. This session clarifies how defective services are identified and managed throughout the Service Period.
- 3.5 - Payment. This session covers how amounts for payments are calculated and how handling costs can vary with the main Options. It includes when payments should be made as well as the Price List and the Schedule of Cost Components. The application of the Performance Table is also covered.
- 3.6 - Compensation events. This session gives an overview of what compensation events are, how they vary with the Option chosen and how they should be managed to ensure neutral cost to the Contractor and transparency and fairness to the Client.
- 3.7 - Title. This section will review how title passes between the Parties and the relevance of Service Areas.
- 3.8 - Liabilities and insurance. This session looks at the way the contract deals with liabilities and maintains a risk profile which complies with the overarching NEC principle of mutual trust.
- 3.9 - Termination and dispute resolution. This session deals with the process of termination and the reasons why the termination process can be invoked, and also with the various dispute resolution procedures.
What accreditation do you receive? On successful completion, you're accredited as an NEC4 TSC Service Manager and eligible for inclusion on the NEC Accreditation Register. Assessment is an online multiple-choice question paper. The accreditation is valid for five years and needs to be renewed to maintain your status. |
Frequently asked questions
What is the NEC4 ECC PMA to TSC Service Manager Accreditation Extension?
A one-day course that bridges the gap between the NEC4 ECC and the NEC4 TSC, extending an NEC4 ECC Project Manager Accreditation (PMA) to lead to accreditation as an NEC4 TSC Service Manager.
Who is eligible to take this course?
NEC4 ECC Accredited Project Managers in Hong Kong.
What is the NEC4 Term Service Contract (TSC)?
The main Term Service Contract in the NEC4 suite, used to appoint a Contractor over a fixed period to provide an ongoing maintenance, repair or other service on an operational asset, including one-off tasks.
How long does the course take?
One day, starting at 09:00 and finishing at 17:00, plus a lunch break.
How is the course assessed?
By an online multiple-choice question paper.
How long is the NEC Accreditation valid?
Five years, after which it needs to be renewed to maintain accredited status.
What do you receive after passing?
A Certificate of Accreditation within 28 days, and inclusion on the NEC Accreditation Register as an NEC4 TSC Service Manager.
Virtual Training
Product code: L46352
