NEC3: Introduction to the Term Service Contract (TSC) (online)

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Click on one of the training format options below to book your training. Select 'classroom' to view and book a place on a scheduled NEC course date and location, select 'online' for online training, or select 'in-house' to enquire about training tailored for your organisation.

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Licence Type Price (per delegate) Action

 Introduction to the TSC (Online)NEC training at a click. Gain a comprehensive and clear understanding of the NEC suite of contracts at anytime and anywhere in the world, at your own pace.

Introduction to the TSC (Online):
£205.00 +VAT
You are not able to order this product on behalf of a delegate. This product will be linked to your email address for use by you as an individual.

 Enterprise LicenceEnterprise licence: A multi-licence online package. Purchase an annual licence to the modules of your choice across your company. Ideal for organisations where NEC is part of the company-wide skill set. Enterprise licences can be purchased with SCORM compliance.

Enterprise Licence:
For more information, please call +44 (0)20 7665 2446 or email

If your organisation has specific time, location, and learning and development objectives, we can tailor this programme to suit your needs.

To discuss the tailored training options available to you with one of our In-house training account managers, fill out the enquiry form below or call +44 (0)20 7665 2446

Your Details



The Term Service Contract (TSC) has been developed for the appointment of a supplier for a period of time to manage and provide a service. This useful (one day) course is intended for clients and their supply chains to understand the provisions of the TSC to enhance their relationships and benefit their businesses.

Why enrol?

  • Be clear on when to use the TSC
  • Be able to prepare tender documents and appraise tenders
  • Understand important TSC clauses, particuarly Early Warnings, Plan, Risk Register, Communications and Compensation Events
  • Comprehend roles and responsibilities of key parties
  • Be able to instruct tasks
  • Confidently apply your NEC3 TSC knowledge in practice


Approximately 150-180 minutes.
The length of time taken varies depending on how quickly individuals study and absorb the material.

The online version has 6 modules plus 5 multi-choice questions per module 2 to 6. Pass mark is 60% per module test. 

Please note that the licence is valid for 6 months only from date of purchase.

Successful completion of this course will award you 30 credit points toward your Online Academy qualification.


NEC training at a click. Gain a comprehensive and clear understanding of the NEC suite of contracts at anytime and anywhere in the world, at your own pace.


Our training programmes, tailored to your requirements. Ideal for organisations with specific time, location, and learning and development objectives.

Included in the fee

The online course fee includes:

  • Six months access (all modules and assessments for this online course must be completed within six months of receiving confirmation of registration to be valid)
  • Six months access to the Introduction to NEC3 online learning package
  • Six months access to the eView NEC3 Term Service Contract (TSC) and its associated Guidance Notes
  • A downloadable course programme, slides hand outs, course notes, TSC1-C data communication forms, case studies, case study answers and Procurement and Contract Strategies
  • Certification on successful completion of all modules and assessment

Full details of how online training works and the licence options available can be found here.


This programme breakdown is intended for the classroom training

Sessions begin at 9:00 and finish at 17:00. Morning and afternoon coffee breaks and lunch are included in the programme.

[PRE-REQUISITE] NEC online learning module review
Recap of main points covered in Introduction to NEC3 online learning module: Prior to attending this training course, you will need to complete the short 40-60 minutes online module: Introduction to NEC3.

Details will be forwarded with your joining instructions two weeks prior to the course start date.

*Does not apply to in-house training courses.

The TSC system and contract strategy - the Options

  • When should the TSC be used?
  • The main and secondary Options that can be chosen
  • Other documents that need to be produced

General provisions and the Contractor's main responsibilities

  • Mutual trust and co-operation
  • Identified and defined terms
  • Communications
  • Role of the Service Manager and Contractor
  • Early warnings

Time, testing and Defects

  • When the service starts
  • How defective work is managed


  • How payments are calculated
  • When payments are made

Compensation Events

  • What are Compensation Events?
  • How are Compensation Events managed?

Use of equipment, Plant and Materials

  • Title and the management of equipment, Plant and Materials

Risks and Insurance

  • Risk within the TSC
  • Insurance provisions within the TSC

Termination and Dispute Resolution

  • Termination and Dispute Resolution processes

Summary and open forum

Who Should Enrol?

This introductory training programme is ideal for all involved in the provision of term services including:

  • Clients
  • Service Managers
  • Planners
  • Consultants
  • Contractors and their supply chain

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