NEC4: Introduction to the Term Service Contract (TSC) (Hong Kong)

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Waiting List Course




If your organisation has specific time, location, and learning and development objectives, we can tailor this programme to suit your needs.

To discuss the tailored training options available to you with one of our In-house training account managers, fill out the enquiry form below or call +44 (0)20 7665 2446

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The NEC4 Term Service Contract (TSC) has been developed for the appointment of a Contractor for a period of time to manage and provide a service. It provides a modern method for clients, contractors and service managers to work collaboratively to consistently achieve their objectives.

People will be motivated to play their part in collaborative management if it is in their commercial and professional interest to do so. Uncertainty about what is to be done and the corresponding risks and liabilities can lead to disputes and confrontation.

The TSC clearly allocates risks, and the collaborative approach will reduce those risks and uncertainty for all the parties.

Why Enrol?

Delegates attending this course will gain: 

  • An insight into when to use this form of contract
  • How to put it together, the contract strategy
  • How it is managed effectively


Peer reviewed training courses delivered by NEC experts and industry specialists on scheduled dates and locations across the country. Ideal for those looking for NEC knowledge exchange with other users in an interactive learning environment.


Our training programmes, tailored to your requirements. Ideal for organisations with specific time, location, and learning and development objectives.

This one day training course starts at 09:00 and finishes at 17:00 with refreshment breaks mid-morning and afternoon, plus lunch.
All timings, except the start time, are approximate and may be adjusted to suit natural breaks in the lesson.
Session 1 Overview of the NEC and the Term Service Contract (TSC)

This session will show how NEC contracts have helped transform industry behaviours and how TSC works alongside other contracts in the suite.

It will also cover when the TSC should be used, and its relationship to its sub contract (Term Service Subcontract, TCS) and the Term service Short Contract (TSSC).
Session 2 Using the TSC

This session covers the contract strategy; an explanation of the main and secondary Options that can be chosen and the other contract documents that need to be produced. It will also outline the difference between defined and identified terms, their significance in the contract and the contract data and how they should be used.

Session 3

Managing the contract - the TSC processes
General provisions
This session will look at the general techniques that are used to manage the contract including mutual trust and co-operation, communications, the role of the Service Manager and Contractor and early warnings.
Contractor’s main responsibilities
This session outlines the Contractor’s main responsibilities cover how the works are defined, the Contractor’s design, key people, Key Dates and subcontracting.
This session looks at Tasks and the Task programme. It also considers when the service starts and finishes, the importance of the plan and how the accepted plan and programme is used and revised to manage delivery.
Quality Management
This session clarifies how defective work is identified and managed throughout the programme and after completion.
This session covers how amounts for payments are calculated and how handling costs can vary with the main Options. It includes when payments should be made as well as disallowed costs and the schedules of cost components.
Compensation events
This session gives an overview of what compensation events are and how they should be managed to ensure neutral cost to the Contractor and transparency and fairness to the Client.
Use of equipment, Plant and Materials
This section will review how title for equipment, Plant and Materials passes between parties and the relevance of Service Areas.
Liabilities and insurance
This session looks at the way TSC manages liabilities and maintains a risk profile which complies with the overarching NEC principle of mutual trust.
This session deals with the process of termination and the reasons why the termination process can be invoked.

Session 4

Summary & open forum

*All contents and information were correct at a time of published but may subsequently vary.
At the end of the course participants should be able to:
  • Understand the philosophy of NEC
  • Recognise the differences between contract strategies using the TSC
  • Know how to use Contract Data and Scope
  • Define the roles stated within the TSC and their responsibilities
  • Recognise critical TSC clauses and processes, in particular early warning, the programme, Risk Register, communications and compensation events
  • Describe how to apply TSC in practice and ensure effective delivery
Who should enrol?
This course is designed for those working with the TSC form including:
  • Service managers
  • Clients
  • Consultants
  • Contractors and their supply chain.

It is designed for those with minimal experience with NEC contracts or the TSC form but can be beneficial to those wishing to recap their knowledge.
Included in the fee
Your delegate fee for this course includes:            NEC4: Preparing a Term Service Contract
           NEC4: Managing a Term Service Contract

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