NEC3: Introduction to the Term Service Contract (TSC)

Select a Training Format

Click on one of the training format options below to book your training. Select 'classroom' to view and book a place on a scheduled NEC course date and location, select 'online' for online training, or select 'in-house' to enquire about training tailored for your organisation.

Choose Date and Location

Location Date & Duration Price (per delegate) No.Delegates Action
   Virtual 30/09/2021  1 Day £305.00 +VAT
Please Call:
+44(0)20 7665 2446
for an in-house solution

You can book up to 5 delegates online. If you wish to add more delegates please call +44 (0)20 7665 2446 or consider an in-house solution and fill in our online form

If your organisation has specific time, location, and learning and development objectives, we can tailor this programme to suit your needs.

To discuss the tailored training options available to you with one of our In-house training account managers, fill out the enquiry form below or call +44 (0)20 7665 2446

Your Details



The Term Service Contract (TSC) has been developed for the appointment of a supplier for a period of time to manage and provide a service. This useful (one day) course is intended for clients and their supply chains to understand the provisions of the TSC to enhance their relationships and benefit their businesses.

Why enrol?

  • Be clear on when to use the TSC
  • Be able to prepare tender documents and appraise tenders
  • Understand important TSC clauses, particuarly Early Warnings, Plan, Risk Register, Communications and Compensation Events
  • Comprehend roles and responsibilities of key parties
  • Be able to instruct tasks
  • Confidently apply your NEC3 TSC knowledge in practice


Peer reviewed training courses delivered by NEC experts and industry specialists on scheduled dates and locations across the country. Ideal for those looking for NEC knowledge exchange with other users in an interactive learning environment.


Our training programmes, tailored to your requirements. Ideal for organisations with specific time, location, and learning and development objectives.

Included in the fee

The Classroom course fee includes

  • Complimentary copy of the NEC3 Term Service Contract (TSC) along with its associated Guidance Notes
  • One month access to the Introduction to NEC3 online learning package
  • Certification on successful completion of all modules and assessment

Full details of our training venues can be found here.

In-house learning

Fees and particulars for this option, tailored to suit your specific requirements, are available upon request. Select the In-house icon above for further details.

Sessions begin at 9:00 and finish at 17:00. Morning and afternoon coffee breaks and lunch are included in the programme.

[PRE-REQUISITE] NEC online learning module review
Recap of main points covered in Introduction to NEC3 online learning module: Prior to attending this training course, you will need to complete the short 40-60 minutes online module: Introduction to NEC3.

Details will be forwarded with your joining instructions two weeks prior to the course start date.

*Does not apply to in-house training courses.

The TSC system and contract strategy - the Options

  • When should the TSC be used?
  • The main and secondary Options that can be chosen
  • Other documents that need to be produced

General provisions and the Contractor's main responsibilities

  • Mutual trust and co-operation
  • Identified and defined terms
  • Communications
  • Role of the Service Manager and Contractor
  • Early warnings

Time, testing and Defects

  • When the service starts
  • How defective work is managed


  • How payments are calculated
  • When payments are made

Compensation Events

  • What are Compensation Events?
  • How are Compensation Events managed?

Use of equipment, Plant and Materials

  • Title and the management of equipment, Plant and Materials

Risks and Insurance

  • Risk within the TSC
  • Insurance provisions within the TSC

Termination and Dispute Resolution

  • Termination and Dispute Resolution processes

Summary and open forum

Who Should Attend?

This introductory training programme is ideal for all involved in the provision of term services including:

  • Clients
  • Service Managers
  • Planners
  • Consultants
  • Contractors and their supply chain

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